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AEROTECT

Terms and conditions

Last updated

These terms and conditions apply to all quotes, agreements and deliveries by AEROTECT relating to the rental and purchase of the AEROTECT DRID, the use of the AEROTECT platform and the associated services. Deviations apply only when agreed in writing.

1. Quotes and agreement

Quotes are valid for thirty days unless stated otherwise. An agreement is concluded when you accept the quote in writing or when AEROTECT starts performance. Numbers of units and placement are determined on the basis of the information about the site you provide.

2. Rental

  • Rented units remain the property of AEROTECT. You use them solely for the agreed purpose and at the agreed location.
  • For rental with operator, AEROTECT handles installation, operation and dismantling. For rental without operator, you are responsible for installation according to the placement advice and for returning the units in the condition in which they were delivered.
  • Damage to or loss of units during the rental period is charged to you at replacement value, unless the damage results from a defect in the unit itself.
  • For cancellation up to fourteen days before deployment we charge no costs. After that, preparation costs may be charged.

3. Purchase and platform subscription

  • Ownership of purchased units transfers after full payment.
  • Units carry a two-year warranty on material and manufacturing defects. Damage from incorrect mounting, overvoltage or external causes is excluded from the warranty.
  • The platform subscription provides access to the AEROTECT platform, firmware updates and support for the duration of the subscription. The subscription is entered into annually and renewed automatically unless cancelled in writing three months before expiry.

4. Operation and limitations

The DRID detects drones that broadcast a Remote ID signal. Drones without Remote ID, or with Remote ID switched off, are not detected. Range depends on weather, buildings, mounting height and the transmit power of the drone. Stated ranges are indicative and were achieved under favourable conditions. AEROTECT does not guarantee complete detection and is not liable for consequences of undetected drones.

5. Your obligations

  • You arrange permission for installation on the masts, roofs or buildings used and the required power and network facilities.
  • You use the platform and the observations in accordance with the law, including the GDPR. You are the controller for the Remote ID observations; AEROTECT is the processor.
  • You take no measures against drones that are reserved for authorised government agencies.

6. Liability

AEROTECT’s liability is limited to the amount invoiced for the assignment concerned, up to a maximum of the amount paid out by AEROTECT’s insurance. AEROTECT is not liable for indirect damage, including consequential damage, lost revenue and damage from the non-detection of drones.

7. Intellectual property

All rights to the DRID, the firmware, the platform and the documentation rest with AEROTECT. You receive a non-transferable right of use for the duration of the agreement.

8. Payment

Invoices are paid within thirty days. For rental, a down payment may be requested. In case of late payment, statutory commercial interest and collection costs are due.

9. Governing law

Dutch law applies to all agreements. Disputes are submitted to the competent court in the Netherlands.